Job Description
Job Title: Customer Service Representative
Location: Vaughan, ON
Shift: Monday to Friday, 9:00 AM – 5:00 PM
Pay Rate: $20/hour
Job Overview:
We are currently seeking a Customer Service Representative to join our team in Vaughan, ON . The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to handle order processing and light assembly tasks. This is a full-time, on-site role with a steady weekday schedule.
Key Responsibilities:
Respond to customer inquiries via phone and email
Process orders efficiently and accurately
Manage shipping and receiving tasks
Assist with basic assembly work as required
Maintain detailed and organized records of customer interactions and transactions
Collaborate with internal departments to ensure smooth order fulfillment
Deliver exceptional service and maintain a professional attitude at all times
Qualifications:
Minimum 3 years of customer service experience
Experience handling orders via phone and email
Excellent command of spoken and written English (French is an asset)
Familiarity with shipping, receiving, and light assembly processes
Strong organizational and multitasking skills
Graphics experience is highly preferred and considered a strong asset
What We Offer:
Competitive hourly wage of $20/hour
Consistent weekday hours
Friendly and supportive work environment
Opportunity to grow within the company
Here at Express Employment Professionals, we are large enough to exceed all your needs and expectations, yet small enough to give you the one-on-one attention and customer service you deserve. We are experts in staffing, HR solutions and recruiting qualified workers to fill your needs. Our mission is to match great people with great jobs in our thriving community. Together, we will find a career solution to meet your needs!
Here at Express Employment Professionals, we are large enough to exceed all your needs and expectations, yet small enough to give you the one-on-one attention and customer service you deserve. We are experts in staffing, HR solutions and recruiting qualified workers to fill your needs. Our mission is to match great people with great jobs in our thriving community. Together, we will find a career solution to meet your needs!
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