Job Description

Job Description

Job Description

Compensation: $20.00 - $31.00/ per hour.

About Us:

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)

Culture:

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a parking enforcement officer, you play an important role in promoting public safety and ensuring compliance with parking regulations. You will be the friendly face that drivers encounter when parking in public spaces. Through your enforcement of parking laws and regulations, you help create an environment of orderliness and fairness in the community.

Accountability

• Patrol assigned parking areas to enforce parking regulations and address violations promptly.
• Document parking violations accurately, ensuring proper records are maintained.
• Take responsibility for the proper care and maintenance of issued equipment and vehicles.

Communication

• Interact professionally and courteously with customers, providing information and assistance as needed.
• Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
• Maintain clear and effective communication with the team and superiors.

Family

• Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.

Exceptional Service

• Greet customers with a friendly and helpful attitude, assisting them with parking and locating available spaces.
• Keep parking lots and surrounding areas clean and free of debris, including trash cans.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.

Profitability

• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Report any equipment malfunctions or maintenance needs for timely repairs.

About YOU:

The ideal candidate has a passion for logistics and people. Other attributes include:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.
• Previous experience in an enforcement or security environment preferred, but not required.

• Weekend availability

• Working hours between 10am - 7pm

• Great customer service and ability to diffuse intense situations

• Valid DL, they'll be using our enforcement vehicle that is parked in UTC

• Prior Security experience is a huge plus but not required

What We Can Offer You for All Your Hard Work:

• Medical, dental, vision, life insurance coverage for full-time, eligible employees
• Flexible Spending Accounts for full-time, eligible employees
• 401k
• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

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