Job Description

Description
EBIZ Solution Pvt Ltd is excited to announce an opening for an IT Help Desk Technician in Rochester Hills. This full-time, hybrid position is perfect for entry-level candidates looking to kickstart their career in the wireless industry. As part of our dedicated IT team, you will play a vital role in supporting our employees with technical issues and ensuring the smooth operation of our IT systems.
In this role, you will be responsible for providing first-line support to our staff, troubleshooting hardware and software problems, and assisting with the implementation of IT solutions. Your contributions will be essential in maintaining our company's technology infrastructure and enhancing the overall efficiency of our operations. We offer a competitive salary range of $12,000 - $80,000 annually, along with comprehensive benefits and opportunities for growth within our organization.
Responsibilities
Provide technical support to employees via phone, email, or in-person
Troubleshoot and resolve hardware and software issues
Assist in the setup and configuration of IT equipment
Maintain and update documentation related to IT procedures and guidelines
Support the installation of new software and hardware
Monitor and manage IT inventory and asset tracking
Collaborate with other IT team members to improve support processes
Stay updated on the latest technology trends and best practices
Requirements
High school diploma or equivalent; relevant certifications are a plus
Basic understanding of computer systems and networking
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new technologies
Experience with help desk software and remote support tools is preferred
Knowledge of wireless technologies is a plus

Job Tags

Full time, Remote work,

Similar Jobs

Northwestern University

Applied Economics Research Fellow Job at Northwestern University

...A prestigious educational institution in Evanston seeks an Empirical Research Fellow to collaborate on various economic research projects. The ideal candidate will possess a Bachelors degree and strong programming capabilities, such as R and Stata. Responsibilities include...

Crye-Leike

Licensed Real Estate Agent (Hernando) Job at Crye-Leike

DESCRIPTION: Are you a licensed real estate professional looking to... ...are seeking passionate, driven agents to join our team and help clients... ...precision and care. You'll be part of a collaborative team that... ...you're helping a first-time buyer navigate the market or assisting...

Defense Logistics Agency

Management Assistant (OA) Job at Defense Logistics Agency

...Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work...

Fintech

Java Engineer Job at Fintech

...dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to... ...general treatment during employment. Fintech is a Drug-Free Workplace. We E-Verify.Equal Opportunity EmployerThis...

Salesforce

Senior Product Experience Engineer, Slack (San Francisco) Job at Salesforce

...Senior Product Experience Engineer, Slack Join to apply for the Senior Product Experience Engineer, Slack role at Salesforce Are you passionate about bringing early ideas to life through interactive prototypes and compelling product stories? Were looking for a...

IT Help Desk Technician Job at EBIZ Solution Pvt Ltd, Rochester Hills, MI

eFZzQjRYZGZvSVJWUWRINWFkOWF4T2VHdmc9PQ==