Job Description

As the HR and Operations Manager, you will play a crucial role under the direct supervision of the Executive Director. You will oversee all aspects of human resources, managing compensation and benefits, time and attendance, recruitment, performance management, employee relations, and training as well as business operations. Your responsibilities are not just tasks, but integral to our mission and the well-being of our team.

Human Resources Responsibilities

• Maintains accuracy of personnel records and data with the highest level of confidentiality and discretion and responds to external inquiries as appropriate;
• Confidential support to the Executive Director on HR issues and activities as needed;
• Full-cycle recruiting, clearance, and onboarding; works with the management team to set and maintain recruiting strategies according to program objectives;
• Manage all aspects of benefits administration; benefits enrollment, annual benefit renewals, and benefits comparison studies; and acts as liaison to benefit vendors;
• Administers unemployment, workers’ compensation, or any other labor-related claims, which include representation at hearings, mediations, and arbitration meetings;
• Administers labor relations, including leaves of absence and ADA accommodations in compliance with agency policies and local, state, and federal laws;
• Oversees the processing of terminations, including exit interviews;
• Works with the management team to provide oversight and ensure compliance with HR policies, and supports frontline management with performance counseling, investigations, and other activities that promote a healthy work environment and team building;
• Build and maintain effective working relationships with program and support staff at multiple sites.

Accounting/Financial Responsibilities

• Oversee the processing of bi-weekly agency payroll (ADP automated), associated reports, and payroll tax filings;
• Participate in the coordination of program and fiscal reviews.

Business Operations Responsibilities

• Oversee maintenance of facilities, equipment, supplies, and vendor relationships. Including assisting in the implementation and management of operational plans.
• Ensures compliance with local, state, and federal operational safety ordinances.
• Attend meetings and other tasks as assigned.

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