Job Description

Job Description

Job Description

We are seeking an experienced Hotel Manager to oversee the Rooms department and assist in the daily operations at The Foundry Hotel Asheville, Curio Collection by Hilton. The ideal candidate will manage all aspects of hotel management and hospitality services, including accounts payable processes, reporting, and supporting the General Manager in developing and communicating departmental strategies and goals.

Responsibilities:

• Manage and coordinate all Rooms Department and hotel activities
• Oversee daily operations and maintenance of the Rooms Department
• Collaborate with Executive Teams in F&B, Sales, and Engineering to ensure smooth hotel operations
• Ensure guest satisfaction and promptly resolve issues
• Supervise and train Front Office and Housekeeping Department Heads and staff
• Assist in developing and implementing business strategies to achieve goals
• Communicate and enforce hotel policies and procedures
• Recommend disciplinary or staffing actions as needed
• Provide hands-on support for Front Office and Housekeeping operations
• Manage accounts receivable and payable processes, ensuring timely payments and accurate financial reporting
• Maintain a safe, secure environment for guests, employees, and hotel assets
• Recommend capital improvements and perform other duties as assigned

Requirements:

• Previous hotel management experience
• Possesses expert knowledge of AAA and Forbes standards, coupled with a strong acumen for delivering exceptional upscale hotel guest service.
• Leader with a hands-on approach to training, development, and delivering exceptional customer service.
• Knowledge of front office, housekeeping, revenue, and reservations
• Proficiency in financial management and AP/AR processes
• Strong leadership, communication, and organizational skills
• Ability to work under pressure and handle emergencies
• Familiarity with hotel operations and industry trends
• Valid driver's license and reliable transportation for occasional off-property errands

Benefits:

• Competitive salary
• Health insurance
• Paid time off
• Career development opportunities

About the Company:

The Foundry Hotel Asheville, Curio Collection by Hilton, is committed to delivering exceptional hospitality and guest experiences. We foster a supportive work environment that values teamwork, innovation, and growth.

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