Job Description

Job Description

Job Description

Salary:

About Uphold

Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit

The opportunity:

As Uphold continues to develop innovative products that serve cryptocurrency customers around the world, risk will increase in complexity and scale. As part of the Fraud Prevention team, the Fraud Analyst will play a critical role in mitigating fraud, connecting with customers who are at risk of fraud, and working with department leadership to report found fraud.

What youll be doing primarily:

• Conduct in-depth login, transaction, and alert review and analysis using available systems and resources
  
• Contact members to verify the activity in their accounts
  
• Become a Subject Matter Expert and contact for other departments on fraud-related matters
  
• Keep department leadership informed regarding key fraud issues affecting the organization
  
• Make recommendations for department fraud strategy changes based on the analysis of data.
  
• Collect pertinent investigation information for creating Suspicious Activity Reports
  
• Work with customer banks or banking processors on fraud-related issues
  
• Work flexible shifts, including evenings and weekends, as required to support fraud prevention coverage. Shift schedules may be adjusted by management with appropriate notice.

Required qualifications:

• 2+ years of experience in fraud prevention
  
• Bachelor's degree or equivalent work experience
  
• Experience in reviewing credit card and ACH bank account transactions
  
• Strong problem solving skills
  
• Resourceful and an ability to thrive in fast paced, entrepreneurial environment
  
• Exceptional written and verbal communication
  
• Excellent attention to detail, analytical, problem solving and decision making skills
  
• Ability to work independently and manage multiple priorities with tight deadlines.
  
• Be able to multitask and work well under pressure
  
• Computer literate. Working knowledge of MS Word, Excel

What we have to offer you

• An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people that keep up innovating and challenging more each day.
• An international team, in a cutting edge field, working on the most fascinating projects.
• Growth and career opportunities, and the chance to be proactive and creative.
• A flexible and enthusiastic work environment that offers you snacks, a lot of coffee and other great benefits.
• Open and transparent culture - we get together on a weekly basis to share updates, strategic plans, and engage with each other informally over food and drinks.
• Interesting events that keep you connected with the team and celebrate our success.

Be part of a great company that is revolutionizing the financial services. Apply now!

If this job isnt exactly what you are looking for, visit ourcareers pageto check out all our exciting opportunities.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

Job Tags

Similar Jobs