Fraud Analyst Job at Precision Recruiting Solutions Group, Pittsburgh, PA

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  • Precision Recruiting Solutions Group
  • Pittsburgh, PA

Job Description

Job Description

Job Description

FRAUD ANALYST

Workplace Type: Remote - must be located in the Pittsburgh area and available to go on-site if needed. Must go on-site for computer pick-up and return.

Contract Role: October 21st start - end of the year

Work schedule: First 2-3 weeks for training, M-F 8am - 5pm; After training is complete, the schedule will shift to either Tuesday - Saturday 8am - 5pm, or Sunday - Thursday 8am - 5pm

RESPONSIBILITIES

  • Screen web & call-center orders, and identify valid or fraudulent transactions
  • Research customer accounts for potentially fraudulent activity
  • Identify unusual transactional patterns on existing customer accounts with the objective of identifying instances of account takeover
  • Meet or exceed established KPIs, including chargeback rates and order review production
  • Communicate with customers who have been affected by fraud team decisions or who have identified fraud on their account

EDUCATION and EXPERIENCE

  • Bachelor's Degree in Cybersecurity or Criminal Justice strongly preferred
  • Minimum 1 year of experience working in a retail/customer service setting
  • Proficiency MS Office Suite, Outlook & Internet applications
  • Strong analytical, problem-solving, and critical thinking skills
  • Excellent verbal and written communication skills
  • Self-motivated with ability to prioritize and remain organized
  • Demonstrated ability to work both independently and collaboratively within a team
  • Ability to work in a fast-paced and deadline-oriented environment

About PRSG® – At Precision Recruiting Solutions Group® , we're all about you – the Accounting, Finance, and HR professionals. We specialize in understanding your career goals and values, matching you with tailored opportunities that align with your expertise. Our dedicated focus ensures you find employers who recognize and value your exceptional skills. Elevate your career in Accounting, Finance, or HR with us.

Company Description

About PRSG® – At Precision Recruiting Solutions Group®, we're all about you – the Accounting, Finance, and HR professionals. We specialize in understanding your career goals and values, matching you with tailored opportunities that align with your expertise. Our dedicated focus ensures you find employers who recognize and value your exceptional skills. Elevate your career in Accounting, Finance, or HR with us.

Company Description

About PRSG® – At Precision Recruiting Solutions Group®, we're all about you – the Accounting, Finance, and HR professionals. We specialize in understanding your career goals and values, matching you with tailored opportunities that align with your expertise. Our dedicated focus ensures you find employers who recognize and value your exceptional skills. Elevate your career in Accounting, Finance, or HR with us.

Job Tags

Contract work, Remote work, Shift work, Weekend work, Sunday, Saturday,

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