Job Description

Job Description

Job Description

Raines Co. - Your Future is Now!

Position Summary: The Executive Housekeeper is responsible for coaching, supervising, inspecting and training staff to exceed our guest expectations. They will deliver service excellence by creating a welcoming environment for our guest and staff

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, an Employee Referral Bonus Program and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Essential Job Functions

• Directs the Housekeeping staff, by coaching, counseling, providing guidance and correcting work, while motivating team to improve and maintain positive morale
• Establishes standards and procedures for work of housekeeping staff.
• Plans work schedules and daily assignments to ensure adequate service, according to labor standards and occupancy
• Establish & maintaining finances of department, to include cost per occupied room under budget guidelines; budget development and monitoring; maintain productivity and labor cost. Prepare reports as necessary
• Inspects and evaluates physical condition of establishment (room quality, cleanliness, facilities) to include VIP rooms, ensuring service standards are met
• Submits recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space; follow up on Work Orders submitted to Engineering department.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items
• Establishes and maintains adequate supplies for efficient operation of department; conducts inventories of linen, supplies and equipment on a monthly basis, ordering and receiving supplies so as to maintain adequate inventory levels
• Ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with property’s HazMat program
• Evaluates condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects.

Qualifications:

• Minimum five years of progressive experience in hotels or related fields
• Proficient in Microsoft Office or similar computer applications
• Prior Executive Housekeeper experience
• Experience leading teams in all areas of housekeeping preferred
• Occasionally push, pull and lift items weighing up to 50 pounds.
• Must speak English fluently. Must have excellent written and oral communication skills.
• Ability to effectively multi-task.

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

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