Dental Office Manager Job at CHILDREN'S DENTAL SPECIALTY, Scottsdale, AZ

d0YwQTYzMVpvSVpUVGRUeFpkcGF3dUNCdnc9PQ==
  • CHILDREN'S DENTAL SPECIALTY
  • Scottsdale, AZ

Job Description

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Paid time off

About Us

Childrens Dental Specialty is a modern, patientfirst pediatric and orthodontic practice known for friendly, fivestar visits and excellent clinical outcomes. Were growthminded, teamoriented, and serious about systems, service, and smiles. Our next Office Manager will be an experienced operator who has already run a successful dental practice and can bring playbooks, accountability, and heart to our team and families.


The Opportunity

Youll be the integrator who keeps the business humming - leading people, optimizing the schedule, owning the revenue cycle, and delivering an exceptional parent/patient experience every day.


In your first 90 days, success looks like:


  • Morning huddles and weekly scorecards running on time - with clear priorities and followthrough

  • AR over 90 days trending down , clean claims/appeals, and collection % moving toward goal

  • Schedule optimization (doctor + hygiene + ortho) with strong confirmation and reduced noshows

  • Consistent 5star review cadence and same/nextday treatment conversion improvements


What Youll Lead


  • People & Culture:
    Hire, onboard, coach, and performancemanage the front office team (front desk, scheduling, treatment/financial coordinators, insurance). Conduct 1:1s and run effective huddles/meetings.

  • Patient Experience: Own the wow - from first call to checkout. Resolve escalations with empathy and speed; keep our reviews and reputation strong.

  • Scheduling Mastery: Build productive, templatedriven doctor/hygiene/ortho days; tighten confirmations and reactivation; protect sameday opportunity.

  • Revenue Cycle: Insurance verification, treatment plan presentation, claims submission/attachments, appeals, AR followup, payment plans, daily deposit balancing, and monthend closes.

  • Compliance & Records: HIPAA/OSHA readiness, accurate charting/consents, and clean data.

  • KPI Reporting: Track and improve show rate, reappointment %, case acceptance, production/collection %, AR aging, and unscheduled treatment - leveraging Dentrix and Dental Intel .

  • Systems & Projects: Create/optimize SOPs, implement checklists, coordinate marketing/admin projects, and partner closely with clinical leads.


MustHaves


  • Proven success as a Dental Office Manager
    (youve run a highperforming office; pediatric and/or orthodontic experience strongly preferred)

  • Enthusiastic, verifiable references from doctor/owner and past teammates

  • Strong leadership presence: hires well, coaches well, holds the line kindly and firmly

Revenue cycle expertise (eligibility, claims, AR, appeals) and schedule optimization

Job Tags

Work at office, Day shift,

Similar Jobs

Marriott International, Inc

Pastry Cook Job at Marriott International, Inc

 ...Job Description Additional Information year Round Job Number 25198454 Job Category Food and Beverage & Culinary Location The St. Regis Aspen Resort, 315 E Dean St, Aspen, Colorado, United States, 81611VIEW ON MAP Schedule Full Time Located Remotely... 

Vituity

Physician - Emergency Medicine - Nocturnist - Holy Cross Hospital - Silver Spring Job at Vituity

 ...Job Description Silver Spring, MD Seeking Emergency Medicine Physicians Join the Physician Partnership Where You Can Increase Your Impact Vituitys ownership model provides autonomy, local control, and a national system of support, so you can focus your... 

The LiRo Group

Junior Civil Engineer Job at The LiRo Group

 ...integral in enhancing urban infrastructure through top-tier engineering, construction management, and technology services. This entry-level position provides a robust platform for launching a successful career in civil engineering with opportunities to work on transformative... 

Throttle and Thrive

Night / Swing Shift BHT - Weekends Job at Throttle and Thrive

 ...Description Salary: $20 per hour About the Job: We are looking to hire a part-time Behavioral Health Technician to work night shift on the weekends and (if things go well) provide an opportunity for additional hours on swing shift during the week. Specific work shifts... 

Affordable Housing Management Inc

PROPERTY SITE MANAGER Job at Affordable Housing Management Inc

 ...Job Description Job Description A. Job Summary: The Property Site Manager performs a wide variety of tasks managing the total operation of property managed. Maintains a good understanding of the real estate and people aspects of the properties, as well as the...