Job Description

Job Description

As a Consultant you will assist in providing transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their goals and delight our customers. Our top tier partnerships with leading-edge technology manufacturers keep us immersed across the broad spectrum of the IT ecosystem.

Along with designing and implementing single and multi-vendor technology solutions. You will have the opportunity to work within an industry-leading sales and technical sales team to understand our clients’ needs and craft sustainable roadmaps to achieve their goals.

From strategy to fulfillment to managed services, our engineering centric solutions enable our clients to leverage technology to accomplish more than they have ever envisioned.

They need to have:

• Data center experience, understand data center technologies (servers, switches, routers, rack builds, populating data center which includes things like cabling, fiber, transceivers, power balancing, cooling… liquid colling a plus)
• Documentation experience
• A huge plus if they have scripting experience (Python, bash scripting, Ansible)
• Customer facing personality
• These folks travel quite a bit too, up to 90% (3-4 weeks in Memphis, 1 week home type of thing and then could move onto another location depending on the projects)

Duties/Responsibilities

• Ability to assess Customer environment and make design and solution recommendations.
• Act as liaison between Pre-Sales and Delivery teams.
• Provide design, deployment and implementation services of single or multi-vendor solutions in a Data Center environment.
• Handle issues escalated by Engineers and Sr. Engineers
• Ability to troubleshoot multi-vendor issues
• Lead a Project team
• Be current with vendor offerings and technology
• Be available to meet the customers IT needs
• Achievement of utilization targets
• Physical ability to lift up to 50 lbs.
• Provide after-hours on-call support.
• Understand and abide by all security and operational policies.
• Build and maintain relationships with key stakeholders
• Safety and security of facility.
• Embrace and support Computacenter’s mission and core values.

Location

Memphis, TN ideally but open to candidates that can travel in

Reporting

This position will report to the Data Center - Practice Manager

Education & Experience Required

• Bachelor’s degree in Computer Science, Information Technology or related field, or equivalent experience
• Minimum of 5 years as an engineering consultant, outside systems engineer or similar.
• Relevant qualifications or accreditations in one or more technology area(s)
• Legally eligible to work in the United States.

Skills & Competencies

• Subject matter expert within your focused technology stack
• Ability to design complex multi technology solutions
• Ability to design complex technical solutions and provide input into bid, project and technical documents
• Have, maintain and/or achieve multiple manufacturer-specific advanced certifications.
• Broad knowledge of the business benefits that technical solutions can provide
• Strong written and verbal communication skills.
• Excellent interpersonal and communication skills with the ability to present in a group setting.
• Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce).
• Scripting and automation experience preferred (Python, Ansible, etc)
• Working knowledge of networking systems.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

-Interact with users to understand and document all IT issues.

-Install and maintain computer systems and peripherals in accordance with established standards and guidelines.

-Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members.

-Assist with the planning and implementation of IT projects across multiple sites.

-Provide first-level IT support for business users

-Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions.

-Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software.

-Open service requests and manage warranty repairs with hardware vendors.

-Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery.

Benefits/Other Compensation

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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