Job Description

At Root16, our company is built around two things…our people and our clients. While other firms spend most of their time worrying about things like expanding their footprint and bottom line, we’re more concerned about doing what’s right for our employees and our clients. We want to do everything in our power to make sure our clients, our team, and our organization, are successful. We’re looking to build true partnerships, and tackle challenges with our clients head-on; bringing our people, vision, and experience to the forefront. We take great pride in our work, and have fun doing it. Responsibilities Participate in discovery meetings with clients and prospects to understand and document their sales, marketing and customer service requirements and business processes Participate in steering committee meetings with the client and be the escalation point for client communications Participate in the pre-sales process as needed for RFPs and SOWs Configure/customize D365/PowerApps using web-based administration tools (form layout, workflow design, view creation, etc.) Work with developers to define and create specifications for any custom code or data migration requirements Create and manage project timelines to ensure on-time and on-budget delivery Train end-users Create knowledge transfer documentation Requirements Bachelor’s degree (Computer Science or Business Systems preferred) or related experience 1 - 3 years of experience working on projects, business analysis, and/or requirements gathering (technology experience with applications is preferred but not necessary) Familiar with relational databases is a plus Self-starter and able to effectively prioritize multiple tasks and projects Energized by working at an entrepreneurial company Self-motivated, dependable and reliable teammate Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills Demonstrated leadership qualities and client service focused mindset Microsoft certifications a plus, but not required Occasional travel required, less than 20% What we offer Collaborative environment without politics, micro-management or burdensome tools and processes Remote or hybrid, flexible work environment with social events Empowerment to make your mark Growth defined by experiences, not tenure or rank Invest in Your Nest benefit to upgrade home office Wellness benefit for gym membership or exercise equipment Learning allowance for classes, training or personal pursuit Industry leading PTO, 12 paid holidays, birthday off and summer hours Monthly cell phone / internet allowance Excellent medical, vision and dental benefits plus 401k with company match Education, certifications and training Casual dress Referrals increase your chances of interviewing at Root16. #J-18808-Ljbffr Root16

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