This position, under general supervision, performs work of moderate difficulty by mixing and pouring drinks for patrons, taking food orders, and maintaining an efficient bar area.
Must be at least 21 years of age with at least two (2) years of experience; and have a service oriented personality. Must be able to communicate in English and understand information using verbal, written, and listening skills. Must be able to complete onsite menu training and final exam.
Arrive for scheduled work shifts on time, in a positive state of mind, while meeting dress code and grooming standards for a professional appearance and be prepared for all types of outdoor weather conditions.
Great customers with a smile when guests come into Arrowhead.
Verify guests' identification to ensure that they meet minimum age requirement for consumption of alcoholic beverages.
Provide guests with a thorough working knowledge of all Arrowhead food and beverage items available.
Present menus to guests and answer questions about menu items, informing guests of daily specials and making recommendations upon request.
Mix and prepare alcoholic beverages, beers, and wines.
Take food and beverage orders from guests and enter same into computer for transmittal to kitchen staff when applicable.
Use point-of-sale system to record sales and produce a guest bill.
Perform and follow responsible techniques and procedures in proper cash handling.
Ensure the quality of products served to guests through proper storage of products.
Build a clientele by demonstrating a positive personality and a professional image.
Execute proper cost controls in pouring sizes and monitor all liquor, beer, and wine costs.
Ensure a supply of ice, clean glassware and garnishes.
Support servers and bussers as needed.
Maintain familiarity with Arrowhead facility.
Maintain a clean and sanitary work area to prevent food borne illness.
Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer.
Must have and maintain: Basset certification and ServSafe certification.
Must be able to: continuously move behind the bar and grasp items with good hand/eye coordination; frequently position one's self to reach items below waist and overhead; and occasionally move items such as cases of beer/wine or kegs of beer weighing up to 50 lbs. and over 50 lbs. with assistance.
Must be able to: occasionally move across wet, slippery surfaces; and rarely loud music.
10-28 hrs. per week Hours vary, days, evenings, weekends and holidays Salary $10.00 per hour plus tips
Wheaton Park District is an equal opportunity employer. EOE/M/F/D/V
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